Cash Wizard is a locally owned and independent company with two stores in Adelaide, with intentions to expand in the near future. We have a modern outlook on pawnbroking, with up-to-date systems and technology. We value our staff highly and respect their ideas and contribution to our business. We are currently seeking a person with solid pawnbroking experience in the Buys and Loans area. This is essential, so please do not apply if you have not worked in that section of a pawnbroking business. The position is for a Buys & Loans Manager and Store 2IC. Previous Management experience would be an advantage, but is not essential. You will need to be reliable and an excellent communicator. We are very strong on customer service and encourage staff to build solid customer relationships. So, if your are looking for a change or some extra responsibility, in an environment where you feel valued, send us your resume today. We look forward to receiving your application.

Customer Experience Complaints Team Fantastic customer experience role Market leading organisation Southern suburb location We are pleased to announce that our client, a major player in the financial services industry is looking for candidates experienced in customer advocacy management and dispute resolution.   The successful candidate will have an unmatched background in issue resolution and future mitigation management and will be looked on to utilise their 4+ years experience by influencing and negotiating with customers and regulatory bodies to achieve customer focused business solutions. You will also be expected to work in close partnership with internal business units to work to deliver best practise customer dispute resolution principles. Additionally, your ability to cope with high pressure situations calmly and with confidence will only be enhanced by your strong analytical and lateral thinking. Dedicated to creating an environment that puts a high premium on training, culture and creating a positive work/life balance and an attractive remuneration package will be presented to the successful candidate. Opportunities like these don’t come along every day. To register interest in the first instance, please contact Kate Graney on 8410 0469, for a job specification as a matter of urgency. Can also be contact via email on kate.graney@hays.com.au

Must be able to start 4TH JUNE Flexibility to work rosters including Saturdays - FTE hrs Multiple permanent and contract roles Located south of the CBD, you may soon be joining this fantastic Life Insurance team working in an inbound environment delivering sales & service.  If you are passionate about delighting your customers and want to work for a brand that truly values its people, why hesitate!  Winning this role will be based on your; Ability to always deliver a positive customer experience   Exceptional communication skills   Ability to identify customer's needs, communicate options based on customer needs    Ability to work in a KPI structured environment   Attention to detail    Organisational and time management skills   Experience navigating multiple systems   Financial services and insurance work history   PASSION in WOWing your customers at every opportunity!   Permanent and contract   full-time positions available .  Rosters are prepared in advance based on the centre hours of 7.30am - 7.30pm, 6 days per week - rostering flexibility is essential to assist with business needs.  You must also be able to start on the 28th of May 2012 if you are successful. Depth of experience in a customer service and sales role is essential along with experience in the financial services industry. The rewards, salary and employee benefits are enormous - go on, WOW US and apply TODAY to be considered for this role starting the 4th June.  To do this, we will need to speak to you over the phone in the next 5 working days, have you complete an online assessment and attend an assessment centre next Wednesday morning 23rd May.  If you can do this, we promise the rewards from a career and financial perspective are WORTH IT.    Only Candidates meeting this criteria will be contacted.  We thank you in advance for your interest in working with this multi award winning contact centre.  Permanent residency is A MUST.   Candidates that have previously applied need not re apply.  Thank you

Western Suburbs - FTE Temp assignment Inbound Customer Service Contact Centre Delighting your customer every time YOUR Wow Checklist for your next role A leading brand you are proud to work for Tap into your passion for delighting customers You prefer inbound service Full time hours - ongoing temporary assignment Become known for building "the Best Team" Great pay rate Your values align to the Company Work out of the city OUR WOW Checklist Can start in this ongoing assignment on 5th May 2012 (next Monday) Work rostered hours (7.30am to 7.30pm 6 days p.w.) Experience in a KPI monitored environment Polished and professional communication skills Work history in contact centre, financial services, or dealing with complex services You WOW us with your experience, skills and motivation PASSION in WOWing your customers at every opportunity! Your service ability in an inbound environment Attention to detail PC savvy + using multiple screens Permanent resident or Citizen Tick everything so far?  Next steps SEND YOUR CV URGENTLY Only Candidates meeting the above criteria will be contacted You must be available to come in and meet with Randstad today/tomorrow and attend final interviews onsite tuesday/wednesday Candidates that have previously applied need not re apply You can speed up the process by using the following link to online register with Randstad   http://www.randstad.com.au/my-randstad We thank for your interest in working with this Best Team, Best Practice winning contact centre.   Only candidates meeting this criteria will be contacted.

Build a career, not a job Build a career in banking Utilise your call centre experience Outstanding training & development Firmly entrenched in the lives of everyday Australians, this leading bank boasts a portfolio of financial services brands and businesses that has a customer centric focus and drive. Based south of the city, this company continues to experience strong growth, which has created several permanent vacancies for experienced Banking call centre professionals to join its dynamic environment.  These roles are responsible for maintaining positive relationships with current customers and identifying opportunities for growth. You will assist with your customers' financial needs through an inbound telephone channel and work to resolve customer issues, identify cross sale opportunities and to follow up re-finance requests for customer retention. As the successful candidate, you will utilise your years of contact centre experience, to proactively engage your customers at every opportunity using a call and care program to identify both their immediate and longer term needs. Demonstrating your self motivation, desire to exceed targets and total commitment to the highest level of customer service you will ensure that your customers’ queries and concerns are your number one priority and resolving these issues quickly and without error is your highest priority. Nationally recognised training commences June 18th, and candidates must be available to work rotating shifts Monday – Friday between the hours of 7.30am – 6.30pm within state-of-the-art facilities, onsite parking and easy access by public transport. If you are looking for a challenging new role which offers career progression and an ongoing commitment to your learning and development, and you believe you have the skills and abilities to succeed in this role, please apply now or contact Kate Graney on 8410 0469 if you have any further queries

Start 18th June! Permanent Full Time Roles 7.30-6 pm, Mon-Fri Roster Could this be the opportunity you have been waiting for? There are currently some excellent roles available for those who like to work in a structured, team environment and have a true passion for customer service. This position will see you taking inbound calls from existing mortgage customers of the bank. These customers rely on you to provide them unique and tailored solutions to their financial needs. You will form quick, strong relationships with customers and achieve the best outcome for them and the bank. There will also be an element of cross selling in this role. To deliver this exceptional service, you will have above average negotiation skills, the ability to think outside the square and excellent communication skills. Your previous background in Mortgages will assist you as you as you will be comparing technical aspects of mortgage products everyday. Also those that have worked in a relationship focussed role will be a success. You don't have to have worked in a call centre before, just be happy with a structured team environment. You will be navigating multiple screens so you will need to be confident and savvy with a computer. This is a supportive environment with a number of attractive benefits! From free secure parking and regular award and recognition programs to an on site canteen and an active social club...this bank works hard to make your time at work great. If this sounds like the role for you hit the apply button below, or for a confidential discussion please call Jarrad Baker 08 7002 5900

Friendly Team Environment On-Site Parking Training and Development This prestigious wealth management firm is committed to developing and maintaining financial success for their clients.  With a strong network, this highly successful company is experiencing growth and requires a Para planner to join their team. This rare opportunity would suit a wealth management professional looking to start a Para Planning career.   Located on the outskirts of the CBD, this role includes being the first point of contact for clients, delivering technical support to a team of advisors, providing quality SOA’s and other financial documentation.  With strong compliance knowledge, you will be proficient in a variety of strategies including risk, super, insurance and pensions.   You will be detail driven with superior time management skills and a drive for continual development.  Your ability to think laterally, a diploma in financial planning and your strong technical ability will ensure your success.    Here is an opportunity to join an established firm that offers a competitive package, friendly team environment, training and development.

Innovative Firm Fully Supported Team Career Progression An industry leading financial planning firm located on the outskirts of the CBD, well established within South Australia and highly acclaimed for delivering a valued service. Innovative in their approach this firm are renowned for their supportive culture resulting in high staff retention. Due to employee progression a position now exists for a Client Service Officer to join their team supporting Advisers within premium wealth.   As a key point of contact within the premium portfolio team this role supports advisors and is pivotal in providing a high level of service to clients. You will be able to support Advisors through contacting clients, maintaining the database, formatting and finalising plans and liaising with the Para Planning team.   Experience within a Client Services role in Financial Planning is essential. You will be highly organised with excellent time management skills. In return for your commitment to providing a high level of customer service both internally and externally you will be rewarded with career progression and a supportive environment. Tertiary qualifications will be highly regarded.

Start Date 28th of May and the 4th of June Permanent Full Time positions Inbound Customer Focused - Sales and Service Are you waiting for that opportunity to take your contact centre and insurance experience to the next level?  If you believe in delivering the ultimate customer service experience we will give you all the right tools to delight your customer!   Randstad is looking to register candidates now for opportunities in an Award Winning Contact Centre based outside the CBD.  Working in an inbound environment - sales and service for either General or Life Insurance, dealing with complex products and services. Exceptional communication skills,  ability to build rapport and show empathy to customers in a difficult time are all attributes essential to this opportunity.   Key skills that will assist you win future roles include your; Ability to manage customer service expectations and deliver a positive customer experience Focus on sales and service Exceptional communication skills both written and verbal Proven ability to establish rapport and show empathy Ability to work in a highly monitored environment and meet KPI's High level of attention to detail and accuracy Strong organisational and time management skills Ability to navigate multiple systems in a contact centre environment Most importantly - a genuine passion to delight customers at every moment!  Flexibility to work a shift roster between 7.30am to 7.30pm - Monday to Friday and 8.30am to 1.30pm on Saturday is essential.  Potential to work from home.  Previous experience in  customer service contact centre, financial services, wealth or risk or dealing with complex products and services will be advantageous.   The rewards are enormous - apply today!   Only candidates meeting the above criteria will be contacted Full working rights is a requirement Thanking you in advance for your application Previous applicants please do not apply

Exceptional Financial Planners don’t all come from finance backgrounds . In fact, everyone from personal trainers to teachers, marketing professionals to chefs have all retrained and excelled on our fast-track program.  We’ll pay you, train you, support you and give you a career that’s fulfilling and rewarding –both professionally and financially .  About the opportunity Our 12-month , full time, paid training program starts with 10-week s of intensive training and development in Sydney. After this you’ll head back to your home state for nine months of ‘on the job’ training working as a finan cial planner in the AMP Horizons practice. All the while you’ll be supported and mentored by experienced financial planners who’ll equip you to guide people on how to make better financial choices. It’s interesting, rewarding work; yo u’ll build long-lasting, trusted relationships with your clients, making a genuine difference to their lives through the financial advice you provide . You’ll receive a great training salary of  $50,000 per annum plus 11% superannuation . What we look for An entrepreneurial spirit, drive, the ambition to succeed and a passion for helping clients  achieve their financial goals . We value great communication skills as well as superior problem-solving abilities. Mandatory Requirements ·          Tier one RG146 compliance in the following competencies: Financial Planning Generic Knowledge Life Insurance Managed Investments Superannuation Skills  ·          An genuine interest financial planning and a solid understanding of the industry ·          Common sense financial acumen   ·          A driver’s licence and full work ing rights in Australia   If you haven’t g ot the relevant qualifications - there are plenty of study options available from registered tra ining organisations nationwide.   So if you aspire to more, there’s no better time to start owning your tomorrow. Apply today.  Further Questions? Call us on 1300 30 75 44 Between 8am - 5.30pm (AEST) Monday-Friday Visit our website www.amphorizons.com.au